An initial consultation is important because we need to understand what you want to achieve and to learn the details about your immigration situation.
Everyone is different so it is vital to have an initial discussion. This gives us the information we need to provide you with accurate advice. During the consultation we assess your eligibility and the most suitable visa pathways for your situation.
During the initial consultation we:
We recommend providing us with information about your background before your initial consultation. This is usually for individual cases. The information required includes:
For partner visa cases we usually ask for details about your partner. For example:
Good character refers to the committing of criminal offences no matter how minor. It is important to disclose these right from the outset.
Payment is due when booking your initial consultation through our website. We use Stripe for secure payments. By booking your initial consultation you agree to pay a non-refundable fee before the consultation.
With notice of 12 hours or more, you can reschedule your consultation through our online booking system. With less than 12 hours’ notice, please email our office on [email protected] to reschedule your appointment.
Cancellations incur a $50 administration fee.
If you are late to your appointment, we cannot guarantee that you will receive the full duration of your consultation.
If you miss your appointment, we will not issue a refund but we will try our best to reschedule the appointment for you.
Consultations are only an assessment of visa eligibility and do not constitute a guarantee of ongoing visa assistance or a successful application.
Consultation is not legal or migration representation:
The applicant agrees and understands that the consultation does not mean we are your authorised representatives in an immigration application.
Although the initial consultation is a mandatory part of our process, if you engage our services, we will credit the initial consultation fee from our professional fees.
We will not disclose, or allow to be disclosed, to a third party any personal information relating to your matter except as required by any laws of the Commonwealth, States or Territories.
You acknowledge that should you decide to engage our services in your immigration matter, then this will be subject to a separate agreement.